We are continuing to monitor for any further issues.
Posted May 05, 2026 - 13:20 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 05, 2026 - 09:55 CEST
Identified
We are currently experiencing issues with our cloud-provider which may cause degraded performance in the JENTIS DCP as well as the tracking performance.
Posted May 05, 2026 - 09:46 CEST
This incident affected: Main (Stable) Account and Data Status (Platform Access (DCP), Data Capturing and Processing) and Beta Accounts (Invite Only) (Platform Access (DCP), Data Capturing and Processing).