All Systems Operational

Main (Stable) Account and Data Status Operational
Platform Access (DCP) Operational
Data Capturing and Processing Operational
Beta Accounts (Invite Only) Operational
Platform Access (DCP) Operational
Data Capturing and Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - This incident has been resolved.
May 7, 17:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 17:12 CEST
Investigating - We are currently investigating reports of issues affecting this service. Our team is working to identify the root cause and will provide updates as more information becomes available.
May 7, 15:00 CEST
May 6, 2026
Resolved - This incident has been resolved.
May 6, 07:57 CEST
Update - We are continuing to monitor for any further issues.
May 5, 13:20 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 09:55 CEST
Identified - We are currently experiencing issues with our cloud-provider which may cause degraded performance in the JENTIS DCP as well as the tracking performance.
May 5, 09:46 CEST
May 5, 2026
May 4, 2026
Resolved - This incident has been resolved.
May 4, 19:41 CEST
Identified - IONOS has found another issue and put it under investigation
May 4, 15:07 CEST
Monitoring - A fix has been implemented and we are monitoring the results to ensure the issue is fully resolved.
May 4, 14:35 CEST
Identified - We are currently experiencing issues with one of our Major Cloud-providers, this might cause degraded performance in tracking and accessing the DCP. We will update this incident as soon as we get new information.

you can also monitor the status of IONOS here: https://status.ionos.cloud/

May 4, 11:26 CEST
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.