Identified - We are currently experiencing degraded performance affecting some customers.

Platform access: affected users may notice slower loading times or intermittent errors.
Data capturing and processing: some tracking requests may be processed with a delay.

We have identified a performance issue related to our infrastructure provider and are working with them to resolve it.

We will provide an update as soon as we have more information.

Oct 29, 2026 - 13:10 CET
Main (Stable) Account and Data Status Degraded Performance
Platform Access (DCP) Degraded Performance
Data Capturing and Processing Degraded Performance
Beta Accounts (Invite Only) Degraded Performance
Platform Access (DCP) Degraded Performance
Data Capturing and Processing Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Unresolved incident: Degraded performance for some customers - Platform access and data processing.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 15:49 CEST
Update - The scheduled maintenance and critical security updates by our cloud infrastructure provider have been successfully completed. All affected systems have been monitored, and platform performance and data processing are fully stable and operating normally.
Oct 23, 15:47 CEST
Monitoring - Our cloud infrastructure provider is currently performing scheduled maintenance to apply critical security updates. You may experience intermittent performance degradation or increased latency during this maintenance window
Oct 23, 11:44 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.